swisscx-summit.ch

Website review swisscx-summit.ch

 Generated on January 22 2026 15:50 PM

Old data? UPDATE !

The score is 59/100

SEO Content

Title

Swiss Customer Service Summit - Swiss Customer Service Summit

Length : 61

Perfect, your title contains between 10 and 70 characters.

Description

Der Top-Event für Customer Service Leader & CX Champions - Erleben Sie am 25.9.2025, wie Unternehmen Service & Customer Experience neu denken.

Length : 142

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Keywords

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Og Meta Properties

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Property Content
type website
locale de_DE
site_name SCSUM
title Swiss Customer Service Summit
description Der Top-Event für Customer Service Leader & CX Champions - Erleben Sie am 25.9.2025, wie Unternehmen Service & Customer Experience neu denken.
url https://scsum.ch/
image https://scsum.ch/wp-content/uploads/scsum-vector-1.png

Headings

H1 H2 H3 H4 H5 H6
1 18 72 5 0 0
  • [H1] Der Top-Event für Customer Service Leader & CX Champions.
  • [H2] Service-Ökonomie im Vormarsch - automatisiert, skalierbar, zukunftsfähig
  • [H2] Der Event
  • [H2] Das Programm
  • [H2] Die Praxisreferate
  • [H2] 09:00 - 09:20 Uhr "Wie künstliche Intelligenz im Betreuungsalltag hilft"
  • [H2] 09:20 - 09:40 Uhr "Reorganisation im Kundencenter"
  • [H2] 09:40 - 10:00 Uhr "Wie GVB mit Conversational AI Massenereignisse meistert"
  • [H2] 11:00 - 11:20 Uhr "Einsatz von KI bei der Ausbildung von neuen Mitarbeitenden im BEKB-Kundencenter"
  • [H2] 11:20 - 11:40 Uhr "Gemeinsam mit Generative AI zum Erfolg: Mensch und KI im Contact Center von Generali"
  • [H2] 11:40 - 12:00 Uhr "Effizienter Kundenservice mit ServiceNow - wie KMUs ihre Serviceprozesse digital optimieren können"
  • [H2] 14:45 - 15:05 Uhr "Sind wir mal ganz offen miteinander…!"
  • [H2] 15:05 - 15:25 Uhr "Die Service Transformation bei KLARA & ePost mittels Zendesk KI Agenten"
  • [H2] 15:25 - 15:45 Uhr "Swiss Life’s Journey to AI-driven Customer Experience"
  • [H2] 15:45 - 16:05 Uhr "Von Fragmentierung zur Effizienz: Zehnders Weg zur modernen Service-Exzellenz"
  • [H2] Partner
  • [H2] SCSUM25 Rückblick
  • [H2] Newsletter
  • [H2] FAQ
  • [H3] Schön war’s… Wir sehen uns wieder am
  • [H3] SCSUM
  • [H3] Kongresshaus Zürich
  • [H3] 05
  • [H3] 06
  • [H3] 07
  • [H3] 08
  • [H3] 09
  • [H3] 10
  • [H3] Dr. Andreas Liedtke
  • [H3] Partrizia Ledermann-Gerosa
  • [H3] Monika Bridge
  • [H3] Corinne Fleury
  • [H3] Magali Defferrard & Marco Aures
  • [H3] Luis Bosshard
  • [H3] Paul Zidek
  • [H3] Harald Göldi
  • [H3] Antonio Zullino
  • [H3] Leander Gabathuler
  • [H3] Julian Hyde & Ingo Bernstein
  • [H3] Harald Pfeifer
  • [H3] Adnovum
  • [H3] Genesys
  • [H3] ServiceNow
  • [H3] aiaibot
  • [H3] Enterprise Bot
  • [H3] Parloa
  • [H3] SAP
  • [H3] Ser­vice­Oce­an
  • [H3] Spitch
  • [H3] Zendesk
  • [H3] ELCA
  • [H3] callnet.ch
  • [H3] Enghouse
  • [H3] Microsoft
  • [H3] Muuuh!
  • [H3] NICE
  • [H3] Talkdesk
  • [H3] UMB
  • [H3] VERINT
  • [H3] cmm360
  • [H3] Blasto
  • [H3] colada
  • [H3] Netzwoche
  • [H3] Handelszeitung
  • [H3] persönlich
  • [H3] Raphael Raetzo
  • [H3] Sascha Kretz & Heinz Thürig
  • [H3] Martin Lüchinger & Patrik Kobler
  • [H3] Salesforce
  • [H3] HSO
  • [H3] Thomas Graf & Phil Kiener
  • [H3] Sprinklr
  • [H3] Roman Ott & David Buri
  • [H3] Felicitas Bürgi
  • [H3] Samuel Borges
  • [H3] Stephan Brode
  • [H3] Tietoevry
  • [H3] VIER
  • [H3] moin.ai
  • [H3] Persistent
  • [H3] Swisscom
  • [H3] Teleperformance
  • [H3] cmm360
  • [H3] Marketing Tag
  • [H3] persönlich
  • [H3] IP Dynamics
  • [H3] Jean-Jacques Toffel
  • [H3] Sophie Eisl
  • [H3] Antonio Zullino
  • [H3] Deliberate
  • [H3] Isabella Kosch
  • [H4] 24. September 2026
  • [H4] Platin
  • [H4] Gold
  • [H4] Silber
  • [H4] Medien & Event

Images

We found 94 images on this web page.

39 alt attributes are empty or missing. Add alternative text so that search engines can better understand the content of your images.

Text/HTML Ratio

Ratio : 15%

Good, this page's ratio of text to HTML code is higher than 15, but lower than 25 percent.

Flash

Perfect, no Flash content has been detected on this page.

Iframe

Great, there are no Iframes detected on this page.

URL Rewrite

Good. Your links looks friendly!

Underscores in the URLs

Perfect! No underscores detected in your URLs.

In-page links

We found a total of 10 links including 0 link(s) to files

Anchor Type Juice
Skip to content Internal Passing Juice
Partner External Passing Juice
Event External Passing Juice
Praxisreferate External Passing Juice
Programm External Passing Juice
Ticket sichern External Passing Juice
10 Internal Passing Juice
Datenschutzerklärung External Passing Juice
Datenschutzeinstellungen Internal Passing Juice
https://policies.google.com/privacy?hl=de External Passing Juice

SEO Keywords

Keywords Cloud

der sie die mit für den das von und wie

Keywords Consistency

Keyword Content Title Keywords Description Headings
und 278
die 179
der 171
mit 77
von 60

Usability

Url

Domain : swisscx-summit.ch

Length : 17

Favicon

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Printability

We could not find a Print-Friendly CSS.

Language

Good. Your declared language is de.

Dublin Core

This page does not take advantage of Dublin Core.

Document

Doctype

HTML 5

Encoding

Perfect. Your declared charset is UTF-8.

W3C Validity

Errors : 0

Warnings : 0

Email Privacy

Warning! At least one email address has been found in the plain text. Use free antispam protector to hide email from spammers.

Deprecated HTML

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Speed Tips

Excellent, your website doesn't use nested tables.
Too bad, your website is using inline styles.
Too bad, your website has too many CSS files (more than 4).
Too bad, your website has too many JS files (more than 6).
Perfect, your website takes advantage of gzip.

Mobile

Mobile Optimization

Apple Icon
Meta Viewport Tag
Flash content

Optimization

XML Sitemap

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https://scsum.ch/

Robots.txt

http://swisscx-summit.ch/robots.txt

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Analytics

Missing

We didn't detect an analytics tool installed on this website.

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PageSpeed Insights

Device
Categories

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